Contact Us
Our dedicated customer support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all our valued players across Australia.
Available Support Channels
We offer multiple communication methods to ensure you can reach us through your preferred channel:
- Live Chat: Available 24/7 through our website for instant assistance
- Email Support: Send detailed enquiries to [email protected]
- Phone Support: Call us at 1300 845 672 during business hours
Support Departments and Response Times
Our specialist teams handle different types of enquiries to ensure expert assistance:
| General Enquiries | Within 2 hours |
| Account Verification | Within 24 hours |
| Payment Issues | Within 4 hours |
| Responsible Gaming | Immediate priority |
When contacting us, please provide your account details and a clear description of your enquiry for faster resolution. All communications are handled confidentially in accordance with Australian privacy legislation.
Last updated: January 23, 2026